Join Pictal

We take security seriously.

Our web app, app.pictalhealth.com, is a secure website hosted by a company called Render. With Render, your data is encrypted at rest and in transit. Learn more about Render’s security.

For concierge members, we may store additional information in a HIPAA-compliant Google Drive folder that is only accessible to the people with whom the folder is shared directly (us, and you.)

You own your data, of course! As it should be. We do not ever sell your data. We do not share your data without your written consent.

Pictal is not covered by insurance. But you may be able to get reimbursed for the cost of Pictal by submitting your receipt to your HSA/FSA plan provider.

Currently, you can export a PDF of your timeline and upload it to your patient portal or print it before your visit. In the future, you’ll be able to share a view-only link to your timeline.

Clinicians have told us that the timeline is what they try to do in their head, when talking with patients.

While it can be overwhelming to look at very large timelines, it is better than digging through notes in the medical record or trying to look through a patient’s binder or typed-up report.

At this point we do not have an connection to pull in data from electronic health records (though it is in our future plans.)

We do often suggest that people not try to recreate all the data in their health record in Pictal, as not all of it will be important to your overall story (e.g. lab tests that are consistent over time.)

Health records are only part of your story. It may help to focus on what’s significant from your health records, and then build out the rest of your story around that data.

Yes, we offer a discount code for those who need it. This is based on the honor system - no need to apply or check with us first.

We trust you to use it responsibly, keeping in mind we have no external funding, and memberships are what keeps Pictal alive.

At checkout, use code FRIEND30 for 30% off for the lifetime of your membership.

Not right now. We help you create a ‘bird’s eye view’ of your story. If you need to track symtoms in detail, we recommend using an app like Visible, Bearable, Pathize, or Folia.

The people who find Pictal most helpful are often:

• tired of repeating their story

• still looking for a diagnosis

• dealing with a complex history and hoping to understand it better

• overwhelmed and need help prioritizing

• planning for an upcoming appointment and concerned about using the time well

Sound like you? We think you’ll get a lot of value from Pictal.

Doesn’t sound like you? Yeah, it’s probably not for you. But you probably know someone who fits the description, and we love referrals from friends.

If you have the energy, time and comfort with technology to work on your timeline yourself, you should do well with the Standard membership.

If you struggle with brain fog or fatigue, you will likely do better with the Concierge membership. (Unless you have someone in your life who can help you.)